Terms of service

Welcome to LUMISSENCE. By accessing or purchasing fromthe website, you agree to be bound by these Terms of Service. Please read them carefully.

1. About Us

The Site is operated by LUMISSENCE Contact: andrebluegreen@gmail.com.

2. Eligibility

By using this Site, you confirm that you are age of majority in your jurisdiction, and have the legal capacity to enter into a binding contract.

3. Products & Descriptions

We make every effort to display our products and their colours, features and specifications as accurately as possible. However, we cannot guarantee that your device's display will reflect the exact colour or detail of a product. All product descriptions are subject to change without notice.

Our beauty devices and self-care products are intended for personal, cosmetic use only. They are not medical devices and are not intended to diagnose, treat, cure or prevent any medical condition. Please read all included instructions before use and consult a healthcare professional if you have any concerns, are pregnant, or have a pre-existing condition.

4. Pricing & Payment

All prices are displayed in [EUR / USD / GBP] and include applicable VAT unless otherwise stated. We reserve the right to change prices at any time. Payment is processed securely at checkout via our trusted payment providers. Your order is confirmed only once payment has been successfully received.

5. Order Acceptance

We reserve the right to refuse or cancel any order for reasons including, but not limited to: product unavailability, errors in pricing or product information, or suspected fraudulent activity. If your order is cancelled after payment, you will receive a full refund.

6. Shipping & Delivery

Please refer to our [Shipping Policy] for full details on delivery times, costs and destinations. Delivery times are estimates and are not guaranteed. AUREVEDA is not responsible for delays caused by customs, carriers or circumstances beyond our control.

7. Returns, Refunds & Right of Withdrawal

Please refer to our [Refund Policy]. If you are a consumer in the EU or UK, you have a statutory 14-day right to withdraw from your purchase without giving a reason, subject to the exceptions outlined in our Refund Policy.

8. Intellectual Property

All content on this Site including the LUMISSENCE name, logo, text, images, graphics and design  is the property of LUMISSENCE or its licensors and is protected by copyright and trademark law. You may not reproduce, distribute or use any content without our prior written consent.

9. User Conduct

You agree not to use the Site for any unlawful purpose, to attempt to gain unauthorised access to our systems, or to interfere with the Site's operation.

10. Limitation of Liability

To the fullest extent permitted by law, LUMISSENCE shall not be liable for any indirect, incidental or consequential damages arising from your use of the Site or products. Our total liability shall not exceed the amount you paid for the product in question. Nothing in these Terms limits your statutory rights as a consumer.

11. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.

12. Governing Law

These Terms are governed by the laws of [YOUR COUNTRY]. EU consumers may also rely on the mandatory consumer protection laws of their country of residence. Disputes may be submitted to the EU Online Dispute Resolution platform

13. Changes to These Terms

We may update these Terms at any time. Continued use of the Site after changes constitutes acceptance of the revised Terms.

14. Contact

Email: andrebluegreen@gmail.com